Contact the Vent team
Email donsch377@gmail.com for account, privacy, safety, or technical support.
In the app, open Account → Settings → Support → Report a Bug. Include what happened and an optional screenshot. Your report is delivered to the Vent support queue.
Safety concerns
Open the post, choose Report, and select the closest reason. To immediately hide someone’s posts and stop new direct messages, choose Block User. If anyone is in immediate danger, contact local emergency services first.
Account and sign-in
Confirm you are using the same email address used to create your account and that your device is online. If a session expires, sign in again. Password-reset instructions can be requested from the sign-in screen.
Map or media not loading
- Check your connection and retry.
- Allow location, camera, or photo access only for the feature you are trying to use.
- Close and reopen Vent, then install the latest available version.
- Use the in-app support form if the issue continues.
Privacy or deletion
Review our Privacy Policy or follow the account-deletion instructions. Deletion is available directly in the app and does not require contacting support.